Legal
Accessibility Policy
Our commitment to making our services accessible to all users, including those with disabilities.
Introduction and Commitment
At MSPVendors.com, we are committed to ensuring digital accessibility for people of all abilities. We believe that the internet should be accessible to everyone, regardless of physical or cognitive limitations.
This policy aims to help ensure a positive experience for all users of MSPVendors.com. We are committed to following the accessibility standards outlined in this document, but the nature of web technology means that we may not always be able to provide a fully accessible experience for every user.
Scope
This policy applies to:
- Our main website, MSPVendors.com
- All subdomains and microsites operated by MSPVendors.com
- Web-based applications developed and maintained by MSPVendors.com
Standards Compliance
Web Content Accessibility Guidelines (WCAG)
We strive to meet WCAG 2.1 Level AA standards — the internationally recognized standard for web accessibility published by the World Wide Web Consortium (W3C).
Americans with Disabilities Act (ADA)
We interpret ADA requirements in alignment with WCAG 2.1 Level AA, which is widely recognized as a benchmark for ADA compliance.
European Accessibility Act (EAA)
As a platform serving European users, we are committed to meeting the requirements of the EAA — ensuring our digital services are perceivable, operable, understandable, and robust for all users.
Section 508
Although we are not a federal agency, we voluntarily strive to meet Section 508 standards as an additional benchmark for accessibility.
Our Approach to Accessibility
We incorporate accessibility considerations from the earliest stages of design and development using an accessibility-first approach. We conduct regular accessibility audits including:
- Automated testing using industry-standard tools
- Manual testing by trained staff
- User testing with individuals who have various disabilities
We also engage third-party accessibility experts to conduct comprehensive evaluations of our digital properties on a continuous and annual basis.
Technical Specifications
Our accessibility efforts cover the following technologies:
- HTML5 and CSS3
- JavaScript and AJAX
- PDF documents
- Multimedia content (video and audio)
Our website incorporates numerous features to enhance accessibility, including:
- Semantic HTML to provide meaningful structure
- ARIA landmarks for improved navigation
- Keyboard accessibility for all functionality
- Color contrast ratios that meet or exceed WCAG 2.1 Level AA standards
- Text alternatives for non-text content
- Captions and transcripts for multimedia content
- Resizable text without loss of functionality
- Consistent and predictable navigation
Known Limitations
Despite our best efforts, some content or functionality may not be fully accessible. Known limitations include:
- User-generated content: Comments or reviews submitted by users may not always meet accessibility standards. We moderate this content and take steps to remediate or remove inaccessible user-generated content.
- Third-party content: Some embedded third-party content may not be fully accessible. We are working with our partners to address these issues.
Vendor Requirements
We require our technology vendors to prioritize accessibility in their products and services. Vendor contracts include clauses specifying adherence to WCAG 2.1 Level AA standards.
Feedback and Assistance
We welcome feedback on the accessibility of MSPVendors.com. Please let us know if you encounter any accessibility barriers. If you need content in a different format, you can request it by contacting us.
We aim to respond to accessibility feedback within 3 business days, and to provide the content in the requested format within 10 business days.
Email: support@mspvendors.com